Pullman Hanoi Hotel, Hanoi
About the Hotel
Pullman Hanoi is located in the heart of Hanoi, bridging the city's historical Old Quarter and its modern sections. This five-star hotel offers 242 rooms and suites, enhancing urban dwelling with contemporary designs. Known for its exceptional meeting spaces, Pullman Hanoi caters to both business and leisure travelers. A notable feature is its dedication to wellness, with various relaxation options available on-site.
Location
Pullman Hanoi is strategically situated less than 0.5 miles from the One Pillar Pagoda and a 10-minute drive to the Old Quarter. The hotel's location provides easy access to embassies, government offices, and major tourist attractions. Noi Bai International Airport is approximately 18.5 miles away, ensuring convenient connections for both local and international travelers.
Rooms
Pullman Hanoi features 242 contemporary rooms designed for comfort and functionality. Each room includes Pullman signature bedding, air conditioning, and a modern en suite bathroom with rain shower facilities. Guests can enjoy amenities such as a 40-inch LED TV, complimentary Wi-Fi, and a stocked minibar. Executive rooms offer additional benefits, including access to the exclusive Executive Lounge.
Eat & Drink
La Cheminée by Pullman serves cuisine inspired by both local and international culinary traditions, favoring contemporary presentation. The open kitchen concept allows guests to observe the cooking process, enhancing the dining experience. Mint Bar offers an upscale atmosphere for relaxation, with a diverse menu that includes tapas and main dishes available 24/7 through room service.
Leisure & Business
The hotel provides nearly 11 ft² of meeting space with the latest technology, including eight fully equipped meeting rooms. The Van Mieu Grand Ballroom can accommodate large functions or intimate gatherings, ensuring seamless event execution. For leisure, the Pullman Fit Lounge features updated cardio and weight-lifting machines, while the outdoor swimming pool provides a place to unwind with city views.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- 24-hour security
- Baggage storage
- Locker room
- Elevator
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness center
- Table tennis
- Yoga class
- Sports trainer
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Babysitting/Child services
- Playpen
- Children's menu
- Children's play area
- Kids club
Spa & Leisure
- Plunge pool
- Beach umbrellas
- Spa & wellness center
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Facial
- Treatment room
- Beauty treatment
- Massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Terrace
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel has comfortable beds and especially the pillows, but there is a certain smell in the toilet from time to time probably due to the drainage system. The rooms are a bit dark with not enough lights on the roof at the lobby and hallway to the rooms.
I had a great stay at this hotel. The rooms were very nice and comfortable, well laid out, and clean. The staff was incredibly helpful, always with a smile and willing to serve at all times. However, the service seemed a bit dated and in need of a refresh, except for a lovely waitress. The location was average, a bit out of the way for holidaymakers but suitable for business travelers. The dining experience was top-notch, with a wide variety of dishes and drinks, including a sparkling mineral I had never tried before. Overall, it was a good experience with some room for improvement.
The hotel had small and simple designed rooms, and unfortunately, the broken air conditioning made it cold in winter. The bed was hard, and the blanket provided little warmth. However, the service went out of their way to be helpful despite the language barrier, and they were very efficient and effective. The location was slightly far from key attractions and noisy, but it was within walking distance of local amenities. The dining experience offered nice options but was noted to have poor quality dishes.
The hotel is conveniently located, within walking distance to the Old Quarter and close to the Temple of Literature. The rooms are of a good standard, especially those on the executive floor, offering a comfortable stay. However, the inconsistency in service may be a downside, even though the staff is helpful and attentive. The dining options are excellent, catering to diverse dietary needs, but there may be extra charges for some items. Overall, a value-packed stay with a few minor drawbacks.
The hotel offers comfortable and clean rooms with super cozy beds but lacks proper lighting and modern amenities. The service can be disinterested at times but redeems itself with immediate solutions to issues. The location is convenient for exploring the city but might be out of the way for some. The dining options are varied but may not cater to all tastes. Overall, decent value for money considering the facilities provided.
My stay at the hotel was overall pleasant, with some room for improvement. The rooms were a bit old and had a bad smell, but they were spacious enough. The service was excellent, with the staff being very helpful and accommodating. The location of the hotel was ideal for exploring the central Hanoi area, close to attractions like the Temple of Literature. The dining experience was good, with a nice variety of Asian and Western-style food. The facilities were decent, although some areas needed repair.
The hotel has big and spacious rooms that are ready for guests, but may have an occasional smell from the drainage system. The service is friendly and helpful, with staff going the extra mile to assist with guests' needs. The location, while convenient and reachable, may face challenges with some amenities needing repairs. The dining experience offers good service and a variety of drinks, although some extra costs may apply. Overall, the hotel provides a pleasant stay with a few minor drawbacks.
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